Duplicate attendance/access logs received through push notification

Incident Report for eCampus by ARB

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 30, 2026 - 01:20 UTC

Identified

The issue has been identified and the affected customers are being updated.
Posted Oct 30, 2026 - 01:19 UTC

Investigating

We receive reports that some guardians receive multiple notifications of the same log. Our team is actively identifying the issue.
Posted Sep 03, 2026 - 06:58 UTC
This incident affects: Notification Server.